Can I cancel my cleaning agreement?
It’s a question that many customers have asked their cleaning vendors at some point. While terminating a service agreement should be the final option, it may be necessary if the cleaning or service quality has gone down. But the question remains: can you get out of your current contract? The answer is not straightforward and depends on various factors. Let’s explore each possibility.
“No” – The airtight janitorial contract you can’t get out of
Although rare in the janitorial industry, some contracts can be incredibly strict, with termination clauses carrying heavy penalties.
These agreements mandate specific service durations and may remove cancellation options, which could lead to legal repercussions.
If you encounter such agreements, it’s best to avoid them. However, if you’ve already signed one, attempt to discuss an amicable termination with your provider. If that doesn’t work, you may have to fulfill the contract until it expires.
“Maybe” – The cancellation clause with exceptions
It’s not uncommon for cleaning contractors to use this particular contract. While it doesn’t allow the customer to cancel at any time, there are certain circumstances where cancellation is permitted. For instance, the vendor must have left significant service deficiencies unaddressed before cancellation can occur.
If this is the type of contract you have, take the time to understand the language of the agreement and how you can terminate it if necessary. Attempt to resolve any service issues; if that fails, follow the contract’s terms to cancel. Although it can be frustrating, this will ensure the smoothest path forward.
“Yes” – You can cancel for anything and everything (the typical 30-day cancellation)
It’s common for janitorial contracts to include a “30-day-out clause.” This clause allows either party to end the contract with a thirty-day written notice, no questions asked. If you’re currently under contract with a janitorial provider, it’s likely this is the sort of agreement you have.
You can confidently terminate the agreement without any legal or financial worries. The most important thing is to be informed of your options and plan for the future.
If your service agreement is unclear, it’s best to seek legal advice to better understand your choices. Hopefully, you won’t need to terminate your cleaning contract, but if you do, you now have a better understanding of the process.